Frequently Asked Questions

That is up to you! Folding chairs / picnic blankets are very welcome. 

We also have a disabled viewing platform if you've pre-booked an accessible ticket.

Outside food and drink is not permitted on site. We have a fabulous selection of fairly priced, delicious food from local vendors and mouth-watering drinks available on-site.  We are a licensed event and bag searches will be in operation on arrival, any alcohol brought onto site will be confiscated. 1 SEALED 500ml bottle of water per person is permitted and we have water refills stations on-site throughout the event.

Standard tickets grant general admission. If you choose VIP tickets, you'll get access to the show via a dedicated security lane, you'll have access to our VIP garden with private bar and posh toilets plus a comfy area to relax, plus a VIP raised platform to watch the shows from if you don't want to be in the crowd.

As you'll appreciate, the weather is a little unpredictable but we are prepared for virtually any eventuality. Our festival stage is 'all weather' and the events will still take place if it's raining. High footfall areas are protected by track way and we are very confident that rain will not affect the Good Times! 

If you're local, we highly recommend walking or cycling! check out the 'Getting Here' page for all the other options!

There is on-site parking and you can book this during your ticket booking for £10. This will allow you to park in our on-site car park with a short walk to the entrance gates. If you are parking locally, please do not block any driveways and follow local parking signage.

You do not need to print your eTicket, showing it on a mobile device is fine. If you can't find your confirmation e-mail or eTickets please email hello@goodtimeslive.co.uk for help.

Yes, we have a limited number of accessible tickets for each show which include a ticket for a complimentary carer plus give you access to our viewing platform. You can find more information here: https://goodtimeslive.co.uk/accessibility

Absolutely and there is ample designated space for wheelchairs within the event ground.

Yes, there will be a designated exit for re-admission if you need to leave the event site. Check your tickets for details of the last entry time.

If you are unable to attend the event for whatever reason, you are able to re-sell or give your ticket to someone else. The booking name will not need to be changed and there is no need to get in touch. As long as the new ticket holder has the eTickets, they will be granted entry. 

Please do not re-sell tickets for a profit. 

Only recognised assistance dog are permitted on site.

There is a designated, signposted drop off / pick up point next to St John Church cemetery. There is a 5 minute walk to the gates from this point.

Unfortunately not. Due to the format of the events and site layout, there will not be  meet and greet opportunities but keep an eye on our social media channels for the chance to win very special meet & greet experiences!

These slots are filling fast! Event sponsorship benefits include huge marketing exposure with a reach of over 150K+ in our launch campaign alone, on-site branded presence and a generous complimentary ticket allocation for your staff or customers. Find out more: https://goodtimeslive.co.uk/sponsors

We will release details of our local singer/songwriter competition later in the year. 

Catering slots open later in the year. Please email hello@goodtimeslive.co.uk for more information.

We have designated our good cause for this event already and are proud to support 'The Grand Appeal' which exclusively benefits Bristol's fantastic Children's Hospital. Therefore, we are unable to support other good causes this time around.

Yes, if you need 10 tickets or more to 1 event and are paying in 1 transaction, please email hello@goodtimeslive.co.uk